Alterations & Repair
At Lorelei London we take the fit of our garments very seriously, we aim to provide you with the most accurate sizing advice and measurements taking into account our fabric bases and all body types, for taller customers we have added a deep 4cm hem, to enable you to lengthen your Lorelei Lady if required.
We also recognise that every beautiful body is different as are people’s personal preferences. If you would like to alter your Lorelei London dress in any way or in the unlikely event that at any time in the future your dress needs a repair we are very proud to recommend to you our preferred alterations & repair partner:
We’re here for you. From the day you buy a dress to the day you restore it for your daughter. We’re your partner in change.
How it works
If you wish to proceed with alterations please firstly contact us at studio@loreleilondon.com with your order number. As a commitment to reducing landfill and ensuring Lorelei London’s clothes are loved for a lifetime, we will then share an exclusive one-time offer code linked to your order number with a 10% discount on your service.
How much does it cost?
You can access SOJO’s full price list here.
Book your service: Book in-store at Selfridges Oxford Street or online.
SOJO gets to work: Expert tailors will work their magic in their East London studio.
Delivered to your door: Your newly fitted item will be returned to your door, anywhere in the UK, within 7 days.
Book a service www.sojo.uk
What is SOJO?
SOJO is the online tailoring platform for people and fashion brands, working to create a more sustainable fashion future.
What services does SOJO offer?
We offer alterations and repairs on most clothing items. When using the online booking flow, customers will be shown all our service options along with instructions on how to get the perfect fit (by matching, pinning or measuring). The SOJO team are able to answer any queries via email at support@sojo.uk, or via a free video consultation.
Who will repair/alter my item?
The SOJO team is made up of a team of talented tailors with a variety of expertise and decades of experience. The SOJO tailors all work in-house at SOJO’s East London studio.
Where is SOJO based?
SOJO is based in East London, the heart of the city’s tailoring and textile industry.
Where is SOJO available?
SOJO’s services are available for all our UK customers. SOJO provides a door-to-door collection and delivery service in London and a postal service nationwide.
How long will it take?
SOJO has a speedy turnaround time of 7 days.
Does having my item altered by SOJO affect our return policy?
As stated in our Terms & conditions once you have had your item altered, it will no longer be eligible for return via our Lorelei London’s policy, but SOJO are dedicated to making the fit work for you.